Inside X10 Academy 2026:
Three Days, One Shared Direction

Published By: X10 Technologies
Date Published: September 22, 2026

X10 Technologies brought its team and partners together in Vancouver for X10 Academy 2026, its annual conference for strategic dialogue, sales enablement, technical training and leadership development.

Building on the spirit of the 2025 X10 Academy, this year’s event created space for the people shaping X10 Technologies’ future to exchange ideas, deepen their expertise and reinforce the partnerships supporting their success.

Over three days, participants moved from connection to learning and, ultimately, toward a clearer direction for the work ahead.

Beginning With Alignment

Ahead of the formal training program, members of the leadership team gathered for a working session focused on X10 Technologies’ priorities, market opportunities and go-to-market direction.

The discussions provided an opportunity to examine how the organization could build on its existing strengths while improving collaboration across sales, engineering, operations and service delivery.

As team members and partners arrived in Vancouver, the first day concluded with a dinner. The gathering created an informal setting for colleagues travelling from different regions to reconnect before the conference sessions began.

A Welcome Focused on What Comes Next

The formal Academy program opened with remarks from the X10 Technologies leadership team, who welcomed colleagues and partners attending in person and virtually.

The opening positioned X10 Academy as more than an annual training event. It is an opportunity to step back from daily responsibilities, understand where the company is heading and consider how each part of the organization contributes to that direction.

The leadership team reflected on X10 Technologies’ continued growth and the opportunities emerging across its markets. A central theme was the importance of working as one organization. Sales, engineering, operations and service delivery each bring different strengths, but their greatest impact comes when those strengths work together.

The message was also grounded in trust. Growth is not only about reaching new customers. It requires listening more closely, maintaining regular conversations and finding new ways to support organizations that already trust X10 Technologies.

Two Learning Tracks, One Purpose

The main program was divided into dedicated sales and engineering tracks.

Across both days, participants joined sessions covering cybersecurity, networking, infrastructure, cloud technologies, artificial intelligence and emerging solutions.

Technology partners represented throughout the program included TrendAI, Cynet, Thales, SentinelOne, Armis from ServiceNow, Netskope, Fortinet, HPE Networking, Palo Alto Networks, Veeam, Dell Technologies, Cohesity, and Cato Networks.

The sales track focused on helping teams understand evolving customer needs, communicate the value of emerging solutions and translate technical capabilities into business outcomes.

The engineering track offered deeper technical discussions designed to strengthen implementation knowledge, expand solution expertise and prepare teams for increasingly complex customer environments.

Although the two tracks followed different paths, they served the same purpose: equipping X10 Technologies and its partners with the knowledge, context and confidence required to serve customers more effectively.

A heartfelt thank you goes out to our partners for their continued support: Procurri, ExaGrid, Foreseeson, D&H Canada, TD SYNNEX, Aptum, SFM Canada, Ingram Micro, Arrow Electronics, and Avigilon.

Turning Knowledge Into Customer Impact

Throughout the leadership discussions, one idea continued to surface: knowledge becomes valuable when it can be translated into practical customer outcomes.

Cybersecurity, artificial intelligence and automation are developing quickly. Organizations need partners who can help them understand these changes and apply new technologies responsibly and effectively.

For X10 Technologies, this means building on established expertise while developing services that address real operational priorities.

X10 Academy allowed participants to look beyond individual products and consider how different technologies can work together within a broader customer strategy.

Recognizing the People Behind the Progress

The second day included an awards presentation celebrating the values, commitment and teamwork that contribute to X10 Technologies’ success.

The awards were organized around two defining ideas: “One Goal” and “Go Beyond.”

Recognition extended across technical leadership, managed services, project delivery, management and sales performance. The presentation celebrated both individual accomplishments and the people whose consistent support enables their colleagues and teams to succeed.

More than a formal presentation, the awards reflected the culture X10 Technologies is working to strengthen: one in which progress is shared, contributions are recognized and success in one part of the organization helps create success elsewhere.

Connection Beyond the Conference Room

Learning continued beyond the scheduled sessions.

Following the sales and technical enablement sessions, participants came together for an executive gathering hosted by the Founder and CEO of X10 Technologies.

The evening brought colleagues and partners together for conversation, dinner, entertainment and time away from the structure of the conference rooms. It allowed participants to reconnect with familiar faces, continue discussions from the day and develop new professional relationships.

The gathering reflected an important part of the X10 Academy experience: strong partnerships are built not only through presentations and business meetings, but also through genuine conversation and shared experiences.

Connection, conversation and celebration gave the Academy another dimension and reinforced the sense of community surrounding X10 Technologies.

Moving Forward: Invest in Your Future

As X10 Academy 2026 concluded, Oleg described the event as productive time spent learning not only about technologies, but also about one another.

He emphasized that everyone contributes to the success of the wider organization. Stronger services create stronger customer relationships, while stronger collaboration gives every team more opportunities to succeed.

Oleg also invited the team to raise their level of participation and continue investing in their professional education. Achieving new results, he explained, requires new approaches.

For sales professionals, this means developing enough technical knowledge to have more informed customer conversations, pursuing relevant certifications and concentrating on a core group of technologies. It also means building stronger relationships with vendor representatives, understanding the problems each solution addresses and following through consistently after every conversation.

Even a small, regular investment in learning can become a multiplier for future career and business results.

Oleg’s closing message extended beyond product knowledge. He encouraged participants to invest in themselves, build relationships deliberately and use emerging tools to learn more effectively and prepare for more meaningful customer discussions.

X10 Technologies will continue strengthening the structure around this development through focused vendor alignment, guided learning questions and new enablement tools designed to help teams retain and apply what they learn.

Shaping Future-Ready Technology Leaders

X10 Academy 2026 was designed to broaden perspectives, strengthen capabilities and help shape future-ready technology leaders.

Its value will be measured not only by what participants learned during the conference, but also by what they do with that knowledge afterward: the conversations they initiate, the partnerships they strengthen, the commitments they follow through on and the customer outcomes they help create.

The Academy concluded with renewed momentum, stronger relationships and a clear commitment for every participant: keep learning, invest in your capabilities and turn knowledge into action.

Three days brought the X10 Technologies team and its partners together. The work that follows will turn their shared knowledge into meaningful customer impact.

Position: ACCOUNT MANAGER (Cybersecurity, Networking, Cloud and Data Center Solutions)

Location: Manila, Philippines
Employment Type: Full-Time
 
About X10 Networks
X10 Networks is a leading IT consulting and solutions provider, trusted by partners andcustomers across the Philippines. We deliver cutting-edge cybersecurity, networking, cloud, anddata center solutions that help organizations secure, optimize, and modernize their ITinfrastructure.
As demand grows nationwide, we are expanding our sales team to bring on amotivated Account Manager who can drive growth, build strong client relationships, and helpcustomers solve real business challenges with technology.
 
1. ROLE PURPOSE
The Account Manager is accountable for:
  • Assigned revenue, gross profit, and quota attainment
  • Pipeline creation and structural health within assigned accounts and territory
  • Customer account ownership discipline and documented account strategy execution
  • Accurate CRM administration, forecast submissions, and activity traceability
  • Timely deal registration, pricing discipline, and commercial readiness
  • Renewal protection, upsell expansion, and multi-year contract development
  • Cross-functional coordination required to convert opportunities into booked, collectible business
  • Compliance with sales governance, ethics, training, and professional conduct requirements
  • This is a revenue-generating execution role with direct accountability for commercial discipline.
  • The Account Manager owns both customer progression and the quality of the underlying sales record.
 
2. CORE ACCOUNTABILITIES
 
2.1 Revenue, Quota and Gross Profit Ownership
The Account Manager is fully accountable for:
  • Quarterly and annual revenue target attainment
  • Gross profit generation within approved margin guardrails
  • Renewal retention and expansion of existing customer spend
  • New opportunity creation within assigned accounts and whitespace
  • Quota progress visibility and risk-weighted forecast contribution
  • Accountability includes:
  1.  Pursuing revenue that is commercially sound and collectible
  2. Protecting margin through disciplined pricing and discount management
  3. Escalating target risk early with documented recovery actions
  4. Maintaining execution focus on both net-new and renewal outcomes
 
2.2 Account Ownership, Strategy and Expansion
The Account Manager is responsible for:
  • Operating only within assigned accounts, territories, and approved ownership rules
  • Maintaining current account strategies for designated focus accounts
  • Building multi-layer stakeholder coverage across executive, management, technical, and operational contacts
  • Driving whitespace capture, product expansion, and contract growth opportunities
  • Supporting shared-account arrangements only when approved and documented in CRM
  • Must maintain:
  1. Clear ownership records and split-credit documentation before invoicing
  2. Active engagement plans and next-step discipline for strategic accounts
  3. Escalation of account conflicts or ownership ambiguity to Sales Leadership
 
2.3 Deal Registration, Pricing and Commercial Governance
The Account Manager must:
  • Submit vendor deal registrations within required timelines after events and customer meetings
  • Maintain complete deal-registration content, including value proposition, competition,deal value, and timing
  • Pursue special pricing and margin optimization on material opportunities
  • Review renewals for upsell, feature expansion, and multi-year contract potential
  • Escalate pricing, channel conflict, and exception scenarios before customer commitment
  • Commercial discipline requires:
  1. No unsupported default markups or unapproved discounting
  2. Written documentation of rejected registrations, pricing constraints, and approval requests
  3. Alignment with vendor, distributor, procurement, and contractual requirements
 
2.4 CRM, Pipeline and Forecast Discipline
Responsible for:
  • Maintaining CRM as the sole system of record for accounts, opportunities, activities, and forecasts
  • Completing mandatory fields accurately and on time for every active opportunity
  • Progressing stages based on verifiable customer evidence and realistic close dates
  • Removing stalled, inactive, duplicate, or invalid opportunities from the working pipeline
  • Submitting weekly forecasts derived exclusively from CRM data
  • The standard includes:
  1. Credible pipeline hygiene and documented next steps
  2. Forecast classifications that reflect evidence-based commit and upside views
  3. Timely meeting notes, KPI updates, and activity timestamps in CRM
 
2.5 Order Booking, Compensation and Change Management
The Account Manager is accountable for:
  • Advancing opportunities to booked status only when formal order, pricing, and approval conditions are satisfied
  • Understanding when revenue, quota retirement, and commission eligibility are triggered
  • Notifying the Sales Director immediately of cancellations, deferrals, scope changes, orcollection risks
  • Ensuring commission splits, opportunity ownership, and booking records are complete prior to invoicing
  • Supporting accurate downstream order, invoice, and collectible tracking
  • This includes:
  1. No representation of quotes or verbal commitments as booked business
  2. Prompt updates to CRM and forecast records when commercial facts change
  3. Awareness that only primary sales KPIs determine commission outcomes
 
2.6 Enablement, Compliance & Professional Conduct
The Account Manager is responsible for:
  • Completing onboarding, CRM certification, vendor enablement, and required policy acknowledgements
  • Maintaining current knowledge of products, partner programs, approved messaging, and governance rules
  • Participating actively in mandatory training, reviews, and meetings
  • Representing the company professionally in-person and on camera
  • Complying with ethics, confidentiality, gifts, hospitality, and conflict-of-interest requirements
  • Expected discipline includes:
  1. Camera-ready participation in required remote sessions
  2. Prompt escalation of ethical concerns, improper requests, or conduct issues
  3. Readiness for coaching, individual KPIs, PIRs, or PIPs when performance discipline deteriorates
 
2.7 Cross-Functional Execution Alignment
The Account Manager ensures:
  • Presales resources are engaged at the right stage and only on sufficiently qualified opportunities
  • Procurement and ecommerce pathways are understood and introduced early where required
  • Finance, operations, and delivery stakeholders receive accurate commercial inputs
  • Implementation timelines, scope assumptions, and margin expectations remain realistic
  • Risk, dependency, and escalation points are visible to the Sales Director before they become customer issues
 
Qualifications and Experience
  • 3–5 years of proven experience in IT security, networking, cloud, or managed services sales.
  • Demonstrated success in territory development, new business acquisition, and accountmanagement.
  • Knowledge of cybersecurity, network infrastructure, cloud platforms, and data center technologies.
  • Experience working with public sector accounts, RFP processes, or government frameworks is an advantage.
  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to work collaboratively across internal team sand external partners.
  • High integrity, accountability, and a results-oriented mindset.
 

Unleash Your Inner Tech-Titan

Account Executive, British Columbia

About X10 Technologies

Where IT Doesn’t Just Work, It Transforms.

Let’s be real: IT challenges are getting tougher than a two-dollar steak. At X10 Technologies, we’re the national systems integrator who walks into that complexity and says, “Hold our coffee.”

We are the trusted advisors for organizations who want to operate not just securely, but ahead of the curve. Our secret sauce? A relentless focus on cybersecurity, infrastructure, cloud, and managed services, delivering outcome driven solutions that actually make a difference.

We don’t do short-term flings; we build long-term partnerships anchored in technical mastery. If you’re looking for a place that doesn’t just deliver solutions but actively powers transformation, welcome home.

 

Role Overview

Your Mission, Should You Choose to Accept it (Spoiler: You Should)

Are you ready to be the growth catalyst for X10 in British Columbia? Think of yourself as the highly caffeinated, strategically brilliant engine driving our market expansion.

As our Account Executive, you won’t just be “selling stuff.” You’ll be the person opening doors that matter, forging strategic relationships that last, and bringing future forward technology solutions to life for clients who need them yesterday.

If you’re craving a seat at the table where strategy, technology, and opportunity don’t just meet, they collide in a shower of sparks, this is it.

We’re looking for someone who treats a cold call like a conversation with a future best friend.

 

Key Responsibilities

•  Develop and grow a portfolio of assigned accounts through strategic planning, prospecting, and relationship management
•  Build and maintain senior-level relationships with customer stakeholders, decision-makers, and influencers
•  Understand customer challenges and align X10’s technology offerings to deliver measurable business outcomes
•  Manage the full sales cycle from opportunity identification through to close, including contract negotiation and forecasting
•  Collaborate with internal technical teams and vendor partners to architect winning solutions
•  Represent X10 at industry events, trade shows, and partner engagements
•  Achieve and exceed annual sales targets, contributing to overall company growth
•  Maintain accurate pipeline and CRM data to support forecasting and reporting
•  Stay informed on emerging technologies and industry trends relevant to client needs

 

Qualifications

•  10+ years of progressive sales experience in the IT industry, preferably with a manufacturer, Value-Added Reseller (VAR) or systems integrator
•  Experience working with public sector clients (education, government, or healthcare) is preferred
•  Proven track record of meeting or exceeding quota in a high-performance sales environment
•  Deep understanding of enterprise technology solutions including networking, cybersecurity, cloud, and managed services
•  Strong communication, negotiation, and presentation skills
•  Self-starter with a high degree of initiative and accountability
•  Ability to build and maintain trust-based, consultative relationships with clients and internal stakeholders
• Market-leading base salary complemented by commission earnings
• Prior experience in the industry is required, with a background working for a VAR or vendor.