TECHNOLOGY ASSESSMENT AND ROADMAP

X10 Technologies specializes in delivering IT and OT network infrastructure solutions for customers of all scales and industry verticals.

Business Continuity Assessment

Business Continuity Assessment

Backup Requirement Assessment and Review of Current Backup Strategy

Assessment of Existing Implemented Backup Solutions

Assessment of Backup Infrastructure

Virtual or Physical machine backup and recovery is a 1/0 intensive task; meaning production workloads may suffer if the backup infrastructure is under provisioned or misconfigured. Infrastructure bottlenecks may affect backup and restore times as well as disrupt the production.

Assessment of Backup Storage

Backup storage is an important part of the backup infrastructure and deserves a closer look. Lower end home NAS devices or other general consumer electronics are sometimes used to store business data because of the affordability of such products. Cheap storage, however, may not be reliable under 1/0 intensive workloads and may lead to a backup file and backup metadata corruption.

Restore point objectives and restore time objectives dictate what type of storage is more suitable for a specific disaster recovery scenario. Deduplication appliances, Linear Tape-open devices, Directly Attached Storage, Network Attached Storage, S3 compatible Object Storage may be chosen depending on required RTOs and RPOs.

Backup Restorability Testing

It is crucial to conduct periodical test restores for required workloads as there are many reasons successful backups in some rare cases may still lead to unsuccessful restores: backup file corruption, backup storage malfunction, pre-existing machine file system corruption, malware caused operating system files corruption and in some “unicorn jumping over the rainbow” scenarios backup software bugs.

Offsite and Air Capped Backup Configuration

3-2-1 backup rule is commonly implemented for business critical data, the rule recommends three copies of backup files to be created, where two of the copies are stored on different storage media types, one of the storage media may be air gapped, and one copy is kept offsite.

Offsite and Air Capped Backup Configuration

With decades of experience, X10 Technologies has proven its capability in designing end-to-end infrastructure solutions that are cost-effective, without compromising quality and reliability.

Instant VM Recovery

Entire VM restores can take time depending on the restore scenario making the end user wait for the machine to become available. Instant VM recovery allows the VM to be accessed immediately in a matter of seconds running directly from the backup file. This VM can be later migrated to the production during the off hours.

Site Replication and Test Failover

Workloads can be replicated to a DR site and be available at a stand-by. In case of a disaster recovery scenario the available machines can be failed over to the DR site providing continued availability to the end user, once the production site is restored, changes made to the VMs on the DR can be failed back and the operations can be resumed as normal.

Cloud Backup and Cloud Replication

Small businesses may not have access to an offsite location or to an entire DR site, in this case a small fee can be paid to a contract for renting the right amount of storage processing resources to host offsite backups or replicas.

Automated Backup / Replica Testing in Insolated Virtual Labs

Manual backup/replica restorability tests are often overlooked as these tasks can be time consuming for the staff and resource intensive for the live environment. Automating backup restorability testing is the solution that allows IT administrators to focus on other tasks, while allowing automation to perform the actual backup restorability tests during the off hours, when the live environment is not heavily used by the end users.

Granular Item Recovery / Restorability Testing

Restoring an entire VM is a resource intensive task and not often required as most of the time users might only need a single item to be restored whether it’s a file, an email, an Active Directory item or an SQL database. It is important to take into consideration the backup software functionality to avoid staging operations overheads(???)

Backup for Cloud Workloads

Veeam Backup for AWS is a solution developed for protection and disaster recovery tasks for Amazon Elastic Compute Cloud (Amazon EC2) environments.

With Veeam Backup for AWS, you can create image-level backups of EC2 instances and keep them in Amazon Simple Storage Service (Amazon S3) for high availability, cost-effective and long-term storage. In addition to image-level backups, you can protect your data by creating and maintaining a chain of cloud-native snapshots of EC2 instances.

Availability Orchestration

Meet disaster recovery compliance requirements – generate and automatically update documentation for DR procedures to eliminate the problem of outdated DR plans.

Automate DR procedures- create workflows that orchestrate failover and restore operations for Veeam Backup & Replication backups and replicas.

Prove recoverability – build test schedules to automate verification of failover and restore plans, with isolated and low-impact testing of VM backups, replicas and applications they run.

For additional information, download our Backup Disaster Recovery brochure here.

Technology Assessment and Roadmap

Technology assessment and roadmap

X10 Technologies works with the customer to develop a sustainable IT and Security framework to address those risks, challenges and opportunities most integral to the district. Through proper discovery, assessment and implementation processes, our goal is to establish IT Infrastructure and Management service solutions based on our customer’s core needs.

A gap analysis in business applications and technology compared to other customers within industry vertical and its best practices include:

Establishment of a roadmap in line with your company’s goals will allow a clear understanding of the existing state of IT infrastructure and future growth requirements over the next 3-5 years. From day one, our focus will be to provide recommendations; supported by best practices, in the industry. We do this by establishing a partner centric model to assist with strategic planning and establishment of a shared vision of success!

Phase I – On-site Meeting and Information Gathering

Phase II – Information Analysis and Best Practices

Phase III – Report Preparation and Review

Phase IV – Strategic IT Roadmap and Presentation

Education Technology Assessment

Education Technology Assessment​

There is a fundamental need for modern educational infrastructure to support the growing demand of digital adoption in K-12 and Higher Education. Education Institutions are being forced to do more with less – seeking greater robustness and value from IT Infrastructure. X10 Technologies works with School Districts to develop a sustainable IT and Security framework to address those risks, challenges and opportunities most integral to the district. Through proper discovery, assessment and implementation processes, our goal is to establish IT Infrastructure and Management service solutions based on our customer’s core needs.

Establishment of a roadmap in line with the district’s goals will allow a clear understanding of the existing state of IT infrastructure and future growth requirements over the next 3-5 years. From day one, our focus will be to provide recommendations; supported by best practices, in K-12 and Higher Education to our customers. We do this by establishing a partner centric model to assist with strategic planning and establishment of a shared vision of success!

Phase I – Information Gathering / Planning

a. Creating a shared vision of success

b. Needs assessment

IT Infrastructure review to determine current and future education priorities over the next 3-5 years.

c. Gap Analysis

Phase II – On-Site Assessments

Monitoring & Measuring (ongoing)

Phase III – Report and Review

Phase IV – Solidify Strategic IT Roadmap

Position: ACCOUNT MANAGER (Cybersecurity, Networking, Cloud and Data Center Solutions)

Location: Manila, Philippines
Employment Type: Full-Time
 
About X10 Networks
X10 Networks is a leading IT consulting and solutions provider, trusted by partners andcustomers across the Philippines. We deliver cutting-edge cybersecurity, networking, cloud, anddata center solutions that help organizations secure, optimize, and modernize their ITinfrastructure.
As demand grows nationwide, we are expanding our sales team to bring on amotivated Account Manager who can drive growth, build strong client relationships, and helpcustomers solve real business challenges with technology.
 
1. ROLE PURPOSE
The Account Manager is accountable for:
  • Assigned revenue, gross profit, and quota attainment
  • Pipeline creation and structural health within assigned accounts and territory
  • Customer account ownership discipline and documented account strategy execution
  • Accurate CRM administration, forecast submissions, and activity traceability
  • Timely deal registration, pricing discipline, and commercial readiness
  • Renewal protection, upsell expansion, and multi-year contract development
  • Cross-functional coordination required to convert opportunities into booked, collectible business
  • Compliance with sales governance, ethics, training, and professional conduct requirements
  • This is a revenue-generating execution role with direct accountability for commercial discipline.
  • The Account Manager owns both customer progression and the quality of the underlying sales record.
 
2. CORE ACCOUNTABILITIES
 
2.1 Revenue, Quota and Gross Profit Ownership
The Account Manager is fully accountable for:
  • Quarterly and annual revenue target attainment
  • Gross profit generation within approved margin guardrails
  • Renewal retention and expansion of existing customer spend
  • New opportunity creation within assigned accounts and whitespace
  • Quota progress visibility and risk-weighted forecast contribution
  • Accountability includes:
  1.  Pursuing revenue that is commercially sound and collectible
  2. Protecting margin through disciplined pricing and discount management
  3. Escalating target risk early with documented recovery actions
  4. Maintaining execution focus on both net-new and renewal outcomes
 
2.2 Account Ownership, Strategy and Expansion
The Account Manager is responsible for:
  • Operating only within assigned accounts, territories, and approved ownership rules
  • Maintaining current account strategies for designated focus accounts
  • Building multi-layer stakeholder coverage across executive, management, technical, and operational contacts
  • Driving whitespace capture, product expansion, and contract growth opportunities
  • Supporting shared-account arrangements only when approved and documented in CRM
  • Must maintain:
  1. Clear ownership records and split-credit documentation before invoicing
  2. Active engagement plans and next-step discipline for strategic accounts
  3. Escalation of account conflicts or ownership ambiguity to Sales Leadership
 
2.3 Deal Registration, Pricing and Commercial Governance
The Account Manager must:
  • Submit vendor deal registrations within required timelines after events and customer meetings
  • Maintain complete deal-registration content, including value proposition, competition,deal value, and timing
  • Pursue special pricing and margin optimization on material opportunities
  • Review renewals for upsell, feature expansion, and multi-year contract potential
  • Escalate pricing, channel conflict, and exception scenarios before customer commitment
  • Commercial discipline requires:
  1. No unsupported default markups or unapproved discounting
  2. Written documentation of rejected registrations, pricing constraints, and approval requests
  3. Alignment with vendor, distributor, procurement, and contractual requirements
 
2.4 CRM, Pipeline and Forecast Discipline
Responsible for:
  • Maintaining CRM as the sole system of record for accounts, opportunities, activities, and forecasts
  • Completing mandatory fields accurately and on time for every active opportunity
  • Progressing stages based on verifiable customer evidence and realistic close dates
  • Removing stalled, inactive, duplicate, or invalid opportunities from the working pipeline
  • Submitting weekly forecasts derived exclusively from CRM data
  • The standard includes:
  1. Credible pipeline hygiene and documented next steps
  2. Forecast classifications that reflect evidence-based commit and upside views
  3. Timely meeting notes, KPI updates, and activity timestamps in CRM
 
2.5 Order Booking, Compensation and Change Management
The Account Manager is accountable for:
  • Advancing opportunities to booked status only when formal order, pricing, and approval conditions are satisfied
  • Understanding when revenue, quota retirement, and commission eligibility are triggered
  • Notifying the Sales Director immediately of cancellations, deferrals, scope changes, orcollection risks
  • Ensuring commission splits, opportunity ownership, and booking records are complete prior to invoicing
  • Supporting accurate downstream order, invoice, and collectible tracking
  • This includes:
  1. No representation of quotes or verbal commitments as booked business
  2. Prompt updates to CRM and forecast records when commercial facts change
  3. Awareness that only primary sales KPIs determine commission outcomes
 
2.6 Enablement, Compliance & Professional Conduct
The Account Manager is responsible for:
  • Completing onboarding, CRM certification, vendor enablement, and required policy acknowledgements
  • Maintaining current knowledge of products, partner programs, approved messaging, and governance rules
  • Participating actively in mandatory training, reviews, and meetings
  • Representing the company professionally in-person and on camera
  • Complying with ethics, confidentiality, gifts, hospitality, and conflict-of-interest requirements
  • Expected discipline includes:
  1. Camera-ready participation in required remote sessions
  2. Prompt escalation of ethical concerns, improper requests, or conduct issues
  3. Readiness for coaching, individual KPIs, PIRs, or PIPs when performance discipline deteriorates
 
2.7 Cross-Functional Execution Alignment
The Account Manager ensures:
  • Presales resources are engaged at the right stage and only on sufficiently qualified opportunities
  • Procurement and ecommerce pathways are understood and introduced early where required
  • Finance, operations, and delivery stakeholders receive accurate commercial inputs
  • Implementation timelines, scope assumptions, and margin expectations remain realistic
  • Risk, dependency, and escalation points are visible to the Sales Director before they become customer issues
 
Qualifications and Experience
  • 3–5 years of proven experience in IT security, networking, cloud, or managed services sales.
  • Demonstrated success in territory development, new business acquisition, and accountmanagement.
  • Knowledge of cybersecurity, network infrastructure, cloud platforms, and data center technologies.
  • Experience working with public sector accounts, RFP processes, or government frameworks is an advantage.
  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to work collaboratively across internal team sand external partners.
  • High integrity, accountability, and a results-oriented mindset.
 

Unleash Your Inner Tech-Titan

Account Executive, British Columbia

About X10 Technologies

Where IT Doesn’t Just Work, It Transforms.

Let’s be real: IT challenges are getting tougher than a two-dollar steak. At X10 Technologies, we’re the national systems integrator who walks into that complexity and says, “Hold our coffee.”

We are the trusted advisors for organizations who want to operate not just securely, but ahead of the curve. Our secret sauce? A relentless focus on cybersecurity, infrastructure, cloud, and managed services, delivering outcome driven solutions that actually make a difference.

We don’t do short-term flings; we build long-term partnerships anchored in technical mastery. If you’re looking for a place that doesn’t just deliver solutions but actively powers transformation, welcome home.

 

Role Overview

Your Mission, Should You Choose to Accept it (Spoiler: You Should)

Are you ready to be the growth catalyst for X10 in British Columbia? Think of yourself as the highly caffeinated, strategically brilliant engine driving our market expansion.

As our Account Executive, you won’t just be “selling stuff.” You’ll be the person opening doors that matter, forging strategic relationships that last, and bringing future forward technology solutions to life for clients who need them yesterday.

If you’re craving a seat at the table where strategy, technology, and opportunity don’t just meet, they collide in a shower of sparks, this is it.

We’re looking for someone who treats a cold call like a conversation with a future best friend.

 

Key Responsibilities

•  Develop and grow a portfolio of assigned accounts through strategic planning, prospecting, and relationship management
•  Build and maintain senior-level relationships with customer stakeholders, decision-makers, and influencers
•  Understand customer challenges and align X10’s technology offerings to deliver measurable business outcomes
•  Manage the full sales cycle from opportunity identification through to close, including contract negotiation and forecasting
•  Collaborate with internal technical teams and vendor partners to architect winning solutions
•  Represent X10 at industry events, trade shows, and partner engagements
•  Achieve and exceed annual sales targets, contributing to overall company growth
•  Maintain accurate pipeline and CRM data to support forecasting and reporting
•  Stay informed on emerging technologies and industry trends relevant to client needs

 

Qualifications

•  10+ years of progressive sales experience in the IT industry, preferably with a manufacturer, Value-Added Reseller (VAR) or systems integrator
•  Experience working with public sector clients (education, government, or healthcare) is preferred
•  Proven track record of meeting or exceeding quota in a high-performance sales environment
•  Deep understanding of enterprise technology solutions including networking, cybersecurity, cloud, and managed services
•  Strong communication, negotiation, and presentation skills
•  Self-starter with a high degree of initiative and accountability
•  Ability to build and maintain trust-based, consultative relationships with clients and internal stakeholders
• Market-leading base salary complemented by commission earnings
• Prior experience in the industry is required, with a background working for a VAR or vendor.