Privacy Policy

X10 Technologies Inc. (“X10 Technologies”), including its subsidiaries, affiliates, and related companies, collects, processes and stores personal data about you when you avail of its products and services, including its contact form, its websites and mobile applications, participate in its events, apply for a job, or enter into any contract with X10 Technologies (“Services”), provided that you have given your express consent.

This privacy policy has been prepared to better serve any person who avails of the Services of X10 Technologies to inform them on how their personal data are being collected, used and secured by X10 Technologies.

Please read this privacy policy carefully to get a clear understanding of how X10 Technologies collects, uses, protects or otherwise handles your personal data in accordance with General Data Protection Regulation

Collection of Personal Data

X10 Technologies collects information you provide directly to it, such as when you fill out the contact form, call to inquire about any of its Services, attend or participate in any of its events, respond to a survey, register, create or modify your accounts in any of its websites and/or mobile applications, contact support, apply for a job, enter into any contract with X10 Technologies or otherwise communicate or interact with X10 Technologies. X10 Technologies may also collect information from Personal Information Controllers (PIC) in its capacity as a Personal Information Processor (PIP).The following personal data may be collected: your name, age, nationality, civil status, mailing address, email address, phone number, credit card information or other details to help you with your experience.

During your interaction with X10 Technologies and its representatives, additional data may be collected including but not limited to: business information, financial information, and technical information.

Data acquired may be in written form, pictures, and videos, including recordings from closed-circuit cameras for office and site security purposes. In cases where you provide X10 Technologies with personal data of other individuals, such as a person to contact for the fulfillment of a Service X10 Technologies provides, X10 Technologies will request you to certify that you have obtained consent of such individuals before providing their personal data.

Use and Processing of Personal Data

X10 Technologies may use and process the personal data collected about you to allow you to participate in its Services. X10 Technologies uses your personal data in providing Services, including for administrative, research, security, and statistical purposes. At all times, your personal data shall not be used or processed for any purpose that is contrary to law.

Sharing of Personal Data

X10 Technologies may share personal data between and among the entities comprising the same to enable them to provide you personalized Services. X10 Technologies may also share personal data with vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on behalf of X10 Technologies. If and when it becomes necessary, a data sharing agreement shall cover any sharing of data between and among X10 Technologies and/or its vendors, consultants, marketing partners, and other service providers. X10 Technologies may also share information in accordance with any order from any relevant government agency as provided by law.

Storage and Protection of Personal Data

X10 Technologies has instituted policies and procedures which intend to protect personal data which it has collected and continues to collect. These include securing any document containing personal data in paper and electronic formats, including databases, through data encryption and limiting access to personnel who have a legitimate interest in them for the purpose of carrying out their duties in delivering the Services. While there will always be a risk of unauthorized disclosure of personal data, X10 Technologies believes that the foregoing safeguards are sufficient to prevent the occurrence of such risk and is committed to updating and improving such safeguards in order to protect your personal data in compliance with the GDPR.

Use of Cookies

Please note that in visiting X10 Technologies websites, cookies are utilized. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. X10 Technologies also uses cookies to help it compile aggregate data about site traffic and site interaction so that X10 Technologies can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient may not function properly.

Your Rights under the GDPR. As a data subject, you have the following rights under the GDPR:

You have the right to be informed of the collection and processing of your personal data, the purpose for which they will be processed, among others. Thus, you are required to read this privacy policy before giving your consent to the collection and processing of your personal data. If you have questions, please do not hesitate to ask us questions or clarifications and you may also contact our Data Protection Officer;∙ You have the right to object to the processing of your personal data. You will be given an option or opportunity to withhold your consent to the processing of your personal data whenever X10 Technologies communicates with you or by notifying our Data Protection Officer;∙ You have the right to have reasonable access to your personal data by notifying our Data Protection Officer;’∙ You have the right to rectify or correct any inaccuracy or error in your personal data by submitting your request for rectification or correction to our Data Protection Officer;∙ You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data in accordance with the requirements of the Data Privacy Act. ∙ Please notify our Data Protection Officer if you wish to exercise this right;∙ You have the right to obtain a copy of your data in an electronic or structured format if the same is processed by electronic means and in a structured and commonly used format by submitting your request to our Data Protection Officer; and∙ You have the right to be indemnified if you incur damages, of which the company is the proximate cause, due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal data.

Changes to the Privacy Policy

X10 Technologies may change this Privacy Policy from time to time. If X10 Technologies makes any significant change in the collection, use, and protection of personal data, X10 Technologies will provide you notice through the Services or by some other means, such as through X10 Technologies websites and/or email. Said changes shall be effective immediately.

Contacting Us

If there are any questions regarding this privacy policy, you may contact our Data Protection Officer using the inquiry form.

Position: ACCOUNT MANAGER (Cybersecurity, Networking, Cloud and Data Center Solutions)

Location: Manila, Philippines
Employment Type: Full-Time
 
About X10 Networks
X10 Networks is a leading IT consulting and solutions provider, trusted by partners andcustomers across the Philippines. We deliver cutting-edge cybersecurity, networking, cloud, anddata center solutions that help organizations secure, optimize, and modernize their ITinfrastructure.
As demand grows nationwide, we are expanding our sales team to bring on amotivated Account Manager who can drive growth, build strong client relationships, and helpcustomers solve real business challenges with technology.
 
1. ROLE PURPOSE
The Account Manager is accountable for:
  • Assigned revenue, gross profit, and quota attainment
  • Pipeline creation and structural health within assigned accounts and territory
  • Customer account ownership discipline and documented account strategy execution
  • Accurate CRM administration, forecast submissions, and activity traceability
  • Timely deal registration, pricing discipline, and commercial readiness
  • Renewal protection, upsell expansion, and multi-year contract development
  • Cross-functional coordination required to convert opportunities into booked, collectible business
  • Compliance with sales governance, ethics, training, and professional conduct requirements
  • This is a revenue-generating execution role with direct accountability for commercial discipline.
  • The Account Manager owns both customer progression and the quality of the underlying sales record.
 
2. CORE ACCOUNTABILITIES
 
2.1 Revenue, Quota and Gross Profit Ownership
The Account Manager is fully accountable for:
  • Quarterly and annual revenue target attainment
  • Gross profit generation within approved margin guardrails
  • Renewal retention and expansion of existing customer spend
  • New opportunity creation within assigned accounts and whitespace
  • Quota progress visibility and risk-weighted forecast contribution
  • Accountability includes:
  1.  Pursuing revenue that is commercially sound and collectible
  2. Protecting margin through disciplined pricing and discount management
  3. Escalating target risk early with documented recovery actions
  4. Maintaining execution focus on both net-new and renewal outcomes
 
2.2 Account Ownership, Strategy and Expansion
The Account Manager is responsible for:
  • Operating only within assigned accounts, territories, and approved ownership rules
  • Maintaining current account strategies for designated focus accounts
  • Building multi-layer stakeholder coverage across executive, management, technical, and operational contacts
  • Driving whitespace capture, product expansion, and contract growth opportunities
  • Supporting shared-account arrangements only when approved and documented in CRM
  • Must maintain:
  1. Clear ownership records and split-credit documentation before invoicing
  2. Active engagement plans and next-step discipline for strategic accounts
  3. Escalation of account conflicts or ownership ambiguity to Sales Leadership
 
2.3 Deal Registration, Pricing and Commercial Governance
The Account Manager must:
  • Submit vendor deal registrations within required timelines after events and customer meetings
  • Maintain complete deal-registration content, including value proposition, competition,deal value, and timing
  • Pursue special pricing and margin optimization on material opportunities
  • Review renewals for upsell, feature expansion, and multi-year contract potential
  • Escalate pricing, channel conflict, and exception scenarios before customer commitment
  • Commercial discipline requires:
  1. No unsupported default markups or unapproved discounting
  2. Written documentation of rejected registrations, pricing constraints, and approval requests
  3. Alignment with vendor, distributor, procurement, and contractual requirements
 
2.4 CRM, Pipeline and Forecast Discipline
Responsible for:
  • Maintaining CRM as the sole system of record for accounts, opportunities, activities, and forecasts
  • Completing mandatory fields accurately and on time for every active opportunity
  • Progressing stages based on verifiable customer evidence and realistic close dates
  • Removing stalled, inactive, duplicate, or invalid opportunities from the working pipeline
  • Submitting weekly forecasts derived exclusively from CRM data
  • The standard includes:
  1. Credible pipeline hygiene and documented next steps
  2. Forecast classifications that reflect evidence-based commit and upside views
  3. Timely meeting notes, KPI updates, and activity timestamps in CRM
 
2.5 Order Booking, Compensation and Change Management
The Account Manager is accountable for:
  • Advancing opportunities to booked status only when formal order, pricing, and approval conditions are satisfied
  • Understanding when revenue, quota retirement, and commission eligibility are triggered
  • Notifying the Sales Director immediately of cancellations, deferrals, scope changes, orcollection risks
  • Ensuring commission splits, opportunity ownership, and booking records are complete prior to invoicing
  • Supporting accurate downstream order, invoice, and collectible tracking
  • This includes:
  1. No representation of quotes or verbal commitments as booked business
  2. Prompt updates to CRM and forecast records when commercial facts change
  3. Awareness that only primary sales KPIs determine commission outcomes
 
2.6 Enablement, Compliance & Professional Conduct
The Account Manager is responsible for:
  • Completing onboarding, CRM certification, vendor enablement, and required policy acknowledgements
  • Maintaining current knowledge of products, partner programs, approved messaging, and governance rules
  • Participating actively in mandatory training, reviews, and meetings
  • Representing the company professionally in-person and on camera
  • Complying with ethics, confidentiality, gifts, hospitality, and conflict-of-interest requirements
  • Expected discipline includes:
  1. Camera-ready participation in required remote sessions
  2. Prompt escalation of ethical concerns, improper requests, or conduct issues
  3. Readiness for coaching, individual KPIs, PIRs, or PIPs when performance discipline deteriorates
 
2.7 Cross-Functional Execution Alignment
The Account Manager ensures:
  • Presales resources are engaged at the right stage and only on sufficiently qualified opportunities
  • Procurement and ecommerce pathways are understood and introduced early where required
  • Finance, operations, and delivery stakeholders receive accurate commercial inputs
  • Implementation timelines, scope assumptions, and margin expectations remain realistic
  • Risk, dependency, and escalation points are visible to the Sales Director before they become customer issues
 
Qualifications and Experience
  • 3–5 years of proven experience in IT security, networking, cloud, or managed services sales.
  • Demonstrated success in territory development, new business acquisition, and accountmanagement.
  • Knowledge of cybersecurity, network infrastructure, cloud platforms, and data center technologies.
  • Experience working with public sector accounts, RFP processes, or government frameworks is an advantage.
  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to work collaboratively across internal team sand external partners.
  • High integrity, accountability, and a results-oriented mindset.
 

Unleash Your Inner Tech-Titan

Account Executive, British Columbia

About X10 Technologies

Where IT Doesn’t Just Work, It Transforms.

Let’s be real: IT challenges are getting tougher than a two-dollar steak. At X10 Technologies, we’re the national systems integrator who walks into that complexity and says, “Hold our coffee.”

We are the trusted advisors for organizations who want to operate not just securely, but ahead of the curve. Our secret sauce? A relentless focus on cybersecurity, infrastructure, cloud, and managed services, delivering outcome driven solutions that actually make a difference.

We don’t do short-term flings; we build long-term partnerships anchored in technical mastery. If you’re looking for a place that doesn’t just deliver solutions but actively powers transformation, welcome home.

 

Role Overview

Your Mission, Should You Choose to Accept it (Spoiler: You Should)

Are you ready to be the growth catalyst for X10 in British Columbia? Think of yourself as the highly caffeinated, strategically brilliant engine driving our market expansion.

As our Account Executive, you won’t just be “selling stuff.” You’ll be the person opening doors that matter, forging strategic relationships that last, and bringing future forward technology solutions to life for clients who need them yesterday.

If you’re craving a seat at the table where strategy, technology, and opportunity don’t just meet, they collide in a shower of sparks, this is it.

We’re looking for someone who treats a cold call like a conversation with a future best friend.

 

Key Responsibilities

•  Develop and grow a portfolio of assigned accounts through strategic planning, prospecting, and relationship management
•  Build and maintain senior-level relationships with customer stakeholders, decision-makers, and influencers
•  Understand customer challenges and align X10’s technology offerings to deliver measurable business outcomes
•  Manage the full sales cycle from opportunity identification through to close, including contract negotiation and forecasting
•  Collaborate with internal technical teams and vendor partners to architect winning solutions
•  Represent X10 at industry events, trade shows, and partner engagements
•  Achieve and exceed annual sales targets, contributing to overall company growth
•  Maintain accurate pipeline and CRM data to support forecasting and reporting
•  Stay informed on emerging technologies and industry trends relevant to client needs

 

Qualifications

•  10+ years of progressive sales experience in the IT industry, preferably with a manufacturer, Value-Added Reseller (VAR) or systems integrator
•  Experience working with public sector clients (education, government, or healthcare) is preferred
•  Proven track record of meeting or exceeding quota in a high-performance sales environment
•  Deep understanding of enterprise technology solutions including networking, cybersecurity, cloud, and managed services
•  Strong communication, negotiation, and presentation skills
•  Self-starter with a high degree of initiative and accountability
•  Ability to build and maintain trust-based, consultative relationships with clients and internal stakeholders
• Market-leading base salary complemented by commission earnings
• Prior experience in the industry is required, with a background working for a VAR or vendor.