Managed It Services

Network Operations Center

Network Operations Center

With X10 Managed Technology Services, you retain full control of your network strategy while our team of certified experts handles day-to-day operations, routine maintenance, system upgrades, and rapid incident response.

We offer a comprehensive range of managed services tailored to your business needs, whether you require a fully managed network or security operations center, co-managed service support, incident response, or on-demand expertise. Our flexible service packages, backed by 24/7 monitoring and support, are designed to align seamlessly with your operational requirements.

X10 Technologies supports and secures the critical systems, networks, and operations of organizations across diverse sectors, including Education, Retail, Municipalities, Enterprise, Energy, and Healthcare, managing thousands of devices and systems to ensure operational excellence and security.

Email Protection And Archiving

Sophisticated Protection for Your Business At an Affordable Price

Email remains the most targeted channel for cyberattacks, putting your organization at constant risk. Our managed Email Protection and Archiving service provides always-on, continuously updated defense against spam, phishing, malware, and ransomware, acting as a critical second layer of protection, even if you use services like Office 365. It’s affordable peace of mind against costly cyber threats.

Key Benefits of Our Managed Email Protection & Archiving Service:

Why Choose Managed Email Protection and Archiving?

Many businesses mistakenly believe that using Office 365 or similar services is enough. But large email providers are prime targets for cybercriminals. We believe in a “defense-in-depth” approach—layering security to reduce risk, prevent spam overload, and protect your communication history and critical data.

What Makes Our Protection Better?

Why Cloud-Based?

Key Features at a Glance:

Did you know? 86% of all email traffic is spam, and email remains the #1 entry point for malware.

Protect your business before it’s too late, ensure uninterrupted communication and keep your data secure with X10 Managed Email Protection and Archiving.

Fully Managed IT Service

Fully Managed IT Service

Total Network Peace Of Mind

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

Do These Issues Plague Your Business?

Program Advantages

Fully Managed It Program Elements

Managed Server

Managed Workstation

Managed Backup

Managed Support

Managed Security

Managed Anti-virus

Managed Anti-virus

Benefits Of A Managed Anti-virus

“Almost 50% of SMBs shut down external network access during serious external attacks; for many SMBs, this can cause crippling revenue loss.”

– Gartner

Total Endpoint Security

What is worse than a virus? Time and money wasted recovering from one!

Every minute counts in today’s business. Stop wasting your valuable and scarce IT resource time and energy on the selection, testing, planning, deployment, updating and reporting of your Anti-virus software.

X10 Technologies’ Managed Anti-Virus service provides the skilled IT resources, domain expertise, centralized monitoring and management facilities, and proactive approach to ensuring the protection of your desktops and laptops against the ever-present threat of viruses, spam and malware attacks.

Key Features

Threats Facing Smbs Today:

95% of small and midsize businesses have an anti- virus installed, but 74% still experienced attacks last year!

Why Our Clients Choose Our Managed Anti-virus

Stand-alone Anti-Virus Software:

Managed Anti-Virus:

Managed Backup Service

Managed Backup Service​

What Would Be The Cost To Your Business If You Lost Your Critical Data?

Your business data is the lifeblood of your company and the amount you are collecting and storing is growing all the time. Imagine the impact if you lost a day’s data, a week’s data, a year’s data, due to inadequate or infrequent back-up processes. What would happen, could you recover?

A managed backup service from X10 Technologies ensures that all files are automatically backed up as frequently as every 15 minutes if needed. And it will likely cost less than your monthly phone bill. So, how much is your data worth?

Key Features

Delta level technology means never having to do another full backup, drastically reducing the backup time, storage space, network traffic, and workload of your servers.

Benefits Of A Managed Backup

SD-WAN solutions are dependent on intelligent controller decisions which are most effective when cloud-based or in any of the following premises:

No longer will you be unsure of how well your data is protected. We will provide you with reports monthly that let you know that your data is safe!

Why Our Clients Choose Our Managed Backup Solution

Reduced Costs:

Increased Awareness:

Improved Productivity:

Increased Confidence:

Threats Facing Smbs Today:

“75% of small and midsize businesses rank data loss as the most significant risk to their business.”

– Applied Research

Managed Risk and Security

Managed Risk and Security​

Are You In An Industry That Is Governed By Regulatory Compliance Acts? Is The Threat Of An Audit Always Looming?

Getting audited will cost your organization thousands! But what if you already had the reports ready for the auditor? Think of the savings!
We have the technology and the know-how to prepare your HIPAA, PCIDSS, GDPR, or other major compliance reports for you on a monthly basis. We can even tell you how you did and put a project plan in place if you are not meeting the relevant requirements. Stop looking over your shoulder, waiting for the big bill to come. Take control of your IT environment and start breathing easy. Don’t be afraid of an audit… be ready for it!

Benefits Of Managed Risk And Security

Managed Security

Complete Security Protection For Your Business

X10 Technologies provides your organization with a multi layered security approach to protection. We evaluate and analyze your needs and customize our service to meet your needs.

We can provide you with a complete Layered Security Solution that includes the industry leading protection out in the market today. We will work to keep your employees protected and productive.

Don’t leave the safety and security of your network environment in the hands of your employees. Utilizing our services ensures you have a dedicated team of security professionals customizing solutions to meet your protection needs. Providing multi-layered levels of security will ensure redundancy and enhanced protection of your critical corporate data and reduction in potential hack or theft attempts will be averted.

X10 Technologies’ Layered Security services will provide you with the skilled IT resources and enterprise-class security protection and detection you need to ensure the ongoing safety of your network against the ever-evolving security threats in today’s marketplace. The confidentiality and protection of your client’s info is paramount to your viability and success as an organization.

Benefits Of Our Layered Security Approach

Total Protection

SD-WAN solutions are dependent on intelligent controller decisions which are most effective when cloud-based or in any of the following premises:

Threats Facing Smbs Today:

Why Our Clients Choose Our Layered Security Services

Basic Security Protection:

Layered Security Protection:

Position: ACCOUNT MANAGER (Cybersecurity, Networking, Cloud and Data Center Solutions)

Location: Manila, Philippines
Employment Type: Full-Time
 
About X10 Networks
X10 Networks is a leading IT consulting and solutions provider, trusted by partners andcustomers across the Philippines. We deliver cutting-edge cybersecurity, networking, cloud, anddata center solutions that help organizations secure, optimize, and modernize their ITinfrastructure.
As demand grows nationwide, we are expanding our sales team to bring on amotivated Account Manager who can drive growth, build strong client relationships, and helpcustomers solve real business challenges with technology.
 
1. ROLE PURPOSE
The Account Manager is accountable for:
  • Assigned revenue, gross profit, and quota attainment
  • Pipeline creation and structural health within assigned accounts and territory
  • Customer account ownership discipline and documented account strategy execution
  • Accurate CRM administration, forecast submissions, and activity traceability
  • Timely deal registration, pricing discipline, and commercial readiness
  • Renewal protection, upsell expansion, and multi-year contract development
  • Cross-functional coordination required to convert opportunities into booked, collectible business
  • Compliance with sales governance, ethics, training, and professional conduct requirements
  • This is a revenue-generating execution role with direct accountability for commercial discipline.
  • The Account Manager owns both customer progression and the quality of the underlying sales record.
 
2. CORE ACCOUNTABILITIES
 
2.1 Revenue, Quota and Gross Profit Ownership
The Account Manager is fully accountable for:
  • Quarterly and annual revenue target attainment
  • Gross profit generation within approved margin guardrails
  • Renewal retention and expansion of existing customer spend
  • New opportunity creation within assigned accounts and whitespace
  • Quota progress visibility and risk-weighted forecast contribution
  • Accountability includes:
  1.  Pursuing revenue that is commercially sound and collectible
  2. Protecting margin through disciplined pricing and discount management
  3. Escalating target risk early with documented recovery actions
  4. Maintaining execution focus on both net-new and renewal outcomes
 
2.2 Account Ownership, Strategy and Expansion
The Account Manager is responsible for:
  • Operating only within assigned accounts, territories, and approved ownership rules
  • Maintaining current account strategies for designated focus accounts
  • Building multi-layer stakeholder coverage across executive, management, technical, and operational contacts
  • Driving whitespace capture, product expansion, and contract growth opportunities
  • Supporting shared-account arrangements only when approved and documented in CRM
  • Must maintain:
  1. Clear ownership records and split-credit documentation before invoicing
  2. Active engagement plans and next-step discipline for strategic accounts
  3. Escalation of account conflicts or ownership ambiguity to Sales Leadership
 
2.3 Deal Registration, Pricing and Commercial Governance
The Account Manager must:
  • Submit vendor deal registrations within required timelines after events and customer meetings
  • Maintain complete deal-registration content, including value proposition, competition,deal value, and timing
  • Pursue special pricing and margin optimization on material opportunities
  • Review renewals for upsell, feature expansion, and multi-year contract potential
  • Escalate pricing, channel conflict, and exception scenarios before customer commitment
  • Commercial discipline requires:
  1. No unsupported default markups or unapproved discounting
  2. Written documentation of rejected registrations, pricing constraints, and approval requests
  3. Alignment with vendor, distributor, procurement, and contractual requirements
 
2.4 CRM, Pipeline and Forecast Discipline
Responsible for:
  • Maintaining CRM as the sole system of record for accounts, opportunities, activities, and forecasts
  • Completing mandatory fields accurately and on time for every active opportunity
  • Progressing stages based on verifiable customer evidence and realistic close dates
  • Removing stalled, inactive, duplicate, or invalid opportunities from the working pipeline
  • Submitting weekly forecasts derived exclusively from CRM data
  • The standard includes:
  1. Credible pipeline hygiene and documented next steps
  2. Forecast classifications that reflect evidence-based commit and upside views
  3. Timely meeting notes, KPI updates, and activity timestamps in CRM
 
2.5 Order Booking, Compensation and Change Management
The Account Manager is accountable for:
  • Advancing opportunities to booked status only when formal order, pricing, and approval conditions are satisfied
  • Understanding when revenue, quota retirement, and commission eligibility are triggered
  • Notifying the Sales Director immediately of cancellations, deferrals, scope changes, orcollection risks
  • Ensuring commission splits, opportunity ownership, and booking records are complete prior to invoicing
  • Supporting accurate downstream order, invoice, and collectible tracking
  • This includes:
  1. No representation of quotes or verbal commitments as booked business
  2. Prompt updates to CRM and forecast records when commercial facts change
  3. Awareness that only primary sales KPIs determine commission outcomes
 
2.6 Enablement, Compliance & Professional Conduct
The Account Manager is responsible for:
  • Completing onboarding, CRM certification, vendor enablement, and required policy acknowledgements
  • Maintaining current knowledge of products, partner programs, approved messaging, and governance rules
  • Participating actively in mandatory training, reviews, and meetings
  • Representing the company professionally in-person and on camera
  • Complying with ethics, confidentiality, gifts, hospitality, and conflict-of-interest requirements
  • Expected discipline includes:
  1. Camera-ready participation in required remote sessions
  2. Prompt escalation of ethical concerns, improper requests, or conduct issues
  3. Readiness for coaching, individual KPIs, PIRs, or PIPs when performance discipline deteriorates
 
2.7 Cross-Functional Execution Alignment
The Account Manager ensures:
  • Presales resources are engaged at the right stage and only on sufficiently qualified opportunities
  • Procurement and ecommerce pathways are understood and introduced early where required
  • Finance, operations, and delivery stakeholders receive accurate commercial inputs
  • Implementation timelines, scope assumptions, and margin expectations remain realistic
  • Risk, dependency, and escalation points are visible to the Sales Director before they become customer issues
 
Qualifications and Experience
  • 3–5 years of proven experience in IT security, networking, cloud, or managed services sales.
  • Demonstrated success in territory development, new business acquisition, and accountmanagement.
  • Knowledge of cybersecurity, network infrastructure, cloud platforms, and data center technologies.
  • Experience working with public sector accounts, RFP processes, or government frameworks is an advantage.
  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to work collaboratively across internal team sand external partners.
  • High integrity, accountability, and a results-oriented mindset.
 

Unleash Your Inner Tech-Titan

Account Executive, British Columbia

About X10 Technologies

Where IT Doesn’t Just Work, It Transforms.

Let’s be real: IT challenges are getting tougher than a two-dollar steak. At X10 Technologies, we’re the national systems integrator who walks into that complexity and says, “Hold our coffee.”

We are the trusted advisors for organizations who want to operate not just securely, but ahead of the curve. Our secret sauce? A relentless focus on cybersecurity, infrastructure, cloud, and managed services, delivering outcome driven solutions that actually make a difference.

We don’t do short-term flings; we build long-term partnerships anchored in technical mastery. If you’re looking for a place that doesn’t just deliver solutions but actively powers transformation, welcome home.

 

Role Overview

Your Mission, Should You Choose to Accept it (Spoiler: You Should)

Are you ready to be the growth catalyst for X10 in British Columbia? Think of yourself as the highly caffeinated, strategically brilliant engine driving our market expansion.

As our Account Executive, you won’t just be “selling stuff.” You’ll be the person opening doors that matter, forging strategic relationships that last, and bringing future forward technology solutions to life for clients who need them yesterday.

If you’re craving a seat at the table where strategy, technology, and opportunity don’t just meet, they collide in a shower of sparks, this is it.

We’re looking for someone who treats a cold call like a conversation with a future best friend.

 

Key Responsibilities

•  Develop and grow a portfolio of assigned accounts through strategic planning, prospecting, and relationship management
•  Build and maintain senior-level relationships with customer stakeholders, decision-makers, and influencers
•  Understand customer challenges and align X10’s technology offerings to deliver measurable business outcomes
•  Manage the full sales cycle from opportunity identification through to close, including contract negotiation and forecasting
•  Collaborate with internal technical teams and vendor partners to architect winning solutions
•  Represent X10 at industry events, trade shows, and partner engagements
•  Achieve and exceed annual sales targets, contributing to overall company growth
•  Maintain accurate pipeline and CRM data to support forecasting and reporting
•  Stay informed on emerging technologies and industry trends relevant to client needs

 

Qualifications

•  10+ years of progressive sales experience in the IT industry, preferably with a manufacturer, Value-Added Reseller (VAR) or systems integrator
•  Experience working with public sector clients (education, government, or healthcare) is preferred
•  Proven track record of meeting or exceeding quota in a high-performance sales environment
•  Deep understanding of enterprise technology solutions including networking, cybersecurity, cloud, and managed services
•  Strong communication, negotiation, and presentation skills
•  Self-starter with a high degree of initiative and accountability
•  Ability to build and maintain trust-based, consultative relationships with clients and internal stakeholders
• Market-leading base salary complemented by commission earnings
• Prior experience in the industry is required, with a background working for a VAR or vendor.