October is Cybersecurity Awareness Month.
Can you see what you're defending?

We kick-off October with Cybersecurity Awareness. Canada’s Get Cyber Safe campaign has set this year’s theme as “Your best defence is you,” and south of the border the National Cybersecurity Alliance is running with “Don’t Make It Easy for Them.” Both are good advice. Both offer good advice aimed at people, and people deserve the attention, because most attacks still start with the human element and an inbox.

But there’s a version of awareness that the posters never cover, and it’s the one we spend most of our time on with clients: organizational awareness. Do you actually know what’s happening inside your own environment? Because your analysts can be sharp, your staff can be trained, and your policies can be immaculate, and none of it matters if the systems doing the detecting never saw the event in the first place.

You can’t recognize a threat your tools never recorded. So before October arrives, we want to talk about the least glamorous, most important layer of your defence: your telemetry.

The problem isn’t too little data. It’s too much of the wrong kind, in the wrong place.

Every organization we work with is drowning in logs. Endpoint agents, firewalls, cloud platforms, identity providers, applications, and increasingly operational technology, all generating more data every year. The instinct is to send everything to the SIEM and sort it out later. Then the ingestion bill arrives.

What happens next is the part that worries us. Teams start making coverage decisions based on cost instead of risk. A log source gets dropped because it’s noisy. Retention gets cut because storage is expensive. Some system never gets onboarded at all because nobody wants to explain the invoice. Each choice is individually reasonable. Collectively, they carve blind spots into the exact places attackers like to live.

When we run penetration tests, we routinely find that the systems we compromised were logging just fine. The logs simply never made it anywhere a human or a detection rule would look. On paper the organization had visibility. In practice it had receipts nobody could read.

Why this hits municipal, education, and enterprise environments differently

For municipalities, the stakes are service continuity. Canada’s Cyber Centre continues to identify ransomware as the top cybercrime threat to critical infrastructure, precisely because disruption can knock out essential services. Municipal environments also blend IT with operational technology, water systems, facilities, transit, and the Cyber Centre has warned that internet-exposed OT is being targeted through basic weaknesses like insecure remote access and default credentials. You cannot govern dependencies you cannot see, and OT telemetry is often the last data anyone routes anywhere useful.

For schools and school divisions, the math is harsher. Education was the most targeted industry in the world through the first half of 2025, averaging 4,356 attacks per organization each week according to Check Point Research, and it defends itself on some of the thinnest IT budgets in the public sector. Alberta felt this directly: the PowerSchool breach reached the Calgary Board of Education and dozens of other boards, and Mount Royal University confirmed a ransomware attack this June in which attackers stole and deleted more than 10 terabytes of data. A school division will never out-spend an enterprise SIEM budget. Its path to visibility has to run through efficiency: keeping the security value of its data while shedding the volume it’s paying to store and never using.

For enterprises, the pressure is scale and what comes next. Detection, response, and compliance all run on telemetry, and now AI initiatives are lining up behind them asking for the same data, cleaner and better organized. An AI-ready data foundation and a security-ready one turn out to be the same project.

The answer isn’t “collect everything” or “collect less.” It’s control.

This is where our partnership with Cribl comes in, and why we think their model fits the moment. Instead of pointing every source at one expensive destination, a telemetry pipeline sits in the middle and gives you choices: route the security-relevant data to your SIEM, send the bulk to low-cost storage where it stays searchable for investigations, trim the noise before you pay to ingest it, and keep the flexibility to change destinations later without re-plumbing your whole environment.

The practical effect is that visibility stops being a budget line you lose arguments about. Organizations get to keep more of their data, see more of their environment, and spend less doing it. For a municipality, that can mean finally onboarding the OT and facilities systems that never fit the budget. For a school division, it can mean full coverage without an enterprise invoice. For an enterprise, it means the data foundation your security team and your AI roadmap both need.

A short pre-October checklist

If you want to walk into Cybersecurity Awareness Month with more than a poster campaign, spend the next two weeks on three questions:

  • First, inventory your telemetry: what’s being generated, what’s actually being collected, and where does it go? The gap between those lists is your blind-spot map. 
  • Second, check retention against reality: if an incident from four months ago surfaced tomorrow, could you investigate it? 
  • Third, decide who owns these answers: because in most organizations nobody formally does.
  • Then come chat about it with us in person.

On Tuesday, October 6, in the first week of Cyber Month, at CriblConnect Calgary with Cribl’s experts and Calgary-area IT and security leaders, including a perspective from the City of Calgary, followed by drinks and dinner. We’ll be digging into telemetry cost, governance, architectural flexibility, and AI readiness, which is to say, the unglamorous machinery that makes “your best defence is you” actually true.

Awareness Month is a great time to train your people. It’s an even better deadline for making sure your organization can see what they’re defending. Seats for October 6 are limited, so if this is on your roadmap, register or reach out to our team and we’ll save you one.

Position: ACCOUNT MANAGER (Cybersecurity, Networking, Cloud and Data Center Solutions)

Location: Manila, Philippines
Employment Type: Full-Time
 
About X10 Networks
X10 Networks is a leading IT consulting and solutions provider, trusted by partners andcustomers across the Philippines. We deliver cutting-edge cybersecurity, networking, cloud, anddata center solutions that help organizations secure, optimize, and modernize their ITinfrastructure.
As demand grows nationwide, we are expanding our sales team to bring on amotivated Account Manager who can drive growth, build strong client relationships, and helpcustomers solve real business challenges with technology.
 
1. ROLE PURPOSE
The Account Manager is accountable for:
  • Assigned revenue, gross profit, and quota attainment
  • Pipeline creation and structural health within assigned accounts and territory
  • Customer account ownership discipline and documented account strategy execution
  • Accurate CRM administration, forecast submissions, and activity traceability
  • Timely deal registration, pricing discipline, and commercial readiness
  • Renewal protection, upsell expansion, and multi-year contract development
  • Cross-functional coordination required to convert opportunities into booked, collectible business
  • Compliance with sales governance, ethics, training, and professional conduct requirements
  • This is a revenue-generating execution role with direct accountability for commercial discipline.
  • The Account Manager owns both customer progression and the quality of the underlying sales record.
 
2. CORE ACCOUNTABILITIES
 
2.1 Revenue, Quota and Gross Profit Ownership
The Account Manager is fully accountable for:
  • Quarterly and annual revenue target attainment
  • Gross profit generation within approved margin guardrails
  • Renewal retention and expansion of existing customer spend
  • New opportunity creation within assigned accounts and whitespace
  • Quota progress visibility and risk-weighted forecast contribution
  • Accountability includes:
  1.  Pursuing revenue that is commercially sound and collectible
  2. Protecting margin through disciplined pricing and discount management
  3. Escalating target risk early with documented recovery actions
  4. Maintaining execution focus on both net-new and renewal outcomes
 
2.2 Account Ownership, Strategy and Expansion
The Account Manager is responsible for:
  • Operating only within assigned accounts, territories, and approved ownership rules
  • Maintaining current account strategies for designated focus accounts
  • Building multi-layer stakeholder coverage across executive, management, technical, and operational contacts
  • Driving whitespace capture, product expansion, and contract growth opportunities
  • Supporting shared-account arrangements only when approved and documented in CRM
  • Must maintain:
  1. Clear ownership records and split-credit documentation before invoicing
  2. Active engagement plans and next-step discipline for strategic accounts
  3. Escalation of account conflicts or ownership ambiguity to Sales Leadership
 
2.3 Deal Registration, Pricing and Commercial Governance
The Account Manager must:
  • Submit vendor deal registrations within required timelines after events and customer meetings
  • Maintain complete deal-registration content, including value proposition, competition,deal value, and timing
  • Pursue special pricing and margin optimization on material opportunities
  • Review renewals for upsell, feature expansion, and multi-year contract potential
  • Escalate pricing, channel conflict, and exception scenarios before customer commitment
  • Commercial discipline requires:
  1. No unsupported default markups or unapproved discounting
  2. Written documentation of rejected registrations, pricing constraints, and approval requests
  3. Alignment with vendor, distributor, procurement, and contractual requirements
 
2.4 CRM, Pipeline and Forecast Discipline
Responsible for:
  • Maintaining CRM as the sole system of record for accounts, opportunities, activities, and forecasts
  • Completing mandatory fields accurately and on time for every active opportunity
  • Progressing stages based on verifiable customer evidence and realistic close dates
  • Removing stalled, inactive, duplicate, or invalid opportunities from the working pipeline
  • Submitting weekly forecasts derived exclusively from CRM data
  • The standard includes:
  1. Credible pipeline hygiene and documented next steps
  2. Forecast classifications that reflect evidence-based commit and upside views
  3. Timely meeting notes, KPI updates, and activity timestamps in CRM
 
2.5 Order Booking, Compensation and Change Management
The Account Manager is accountable for:
  • Advancing opportunities to booked status only when formal order, pricing, and approval conditions are satisfied
  • Understanding when revenue, quota retirement, and commission eligibility are triggered
  • Notifying the Sales Director immediately of cancellations, deferrals, scope changes, orcollection risks
  • Ensuring commission splits, opportunity ownership, and booking records are complete prior to invoicing
  • Supporting accurate downstream order, invoice, and collectible tracking
  • This includes:
  1. No representation of quotes or verbal commitments as booked business
  2. Prompt updates to CRM and forecast records when commercial facts change
  3. Awareness that only primary sales KPIs determine commission outcomes
 
2.6 Enablement, Compliance & Professional Conduct
The Account Manager is responsible for:
  • Completing onboarding, CRM certification, vendor enablement, and required policy acknowledgements
  • Maintaining current knowledge of products, partner programs, approved messaging, and governance rules
  • Participating actively in mandatory training, reviews, and meetings
  • Representing the company professionally in-person and on camera
  • Complying with ethics, confidentiality, gifts, hospitality, and conflict-of-interest requirements
  • Expected discipline includes:
  1. Camera-ready participation in required remote sessions
  2. Prompt escalation of ethical concerns, improper requests, or conduct issues
  3. Readiness for coaching, individual KPIs, PIRs, or PIPs when performance discipline deteriorates
 
2.7 Cross-Functional Execution Alignment
The Account Manager ensures:
  • Presales resources are engaged at the right stage and only on sufficiently qualified opportunities
  • Procurement and ecommerce pathways are understood and introduced early where required
  • Finance, operations, and delivery stakeholders receive accurate commercial inputs
  • Implementation timelines, scope assumptions, and margin expectations remain realistic
  • Risk, dependency, and escalation points are visible to the Sales Director before they become customer issues
 
Qualifications and Experience
  • 3–5 years of proven experience in IT security, networking, cloud, or managed services sales.
  • Demonstrated success in territory development, new business acquisition, and accountmanagement.
  • Knowledge of cybersecurity, network infrastructure, cloud platforms, and data center technologies.
  • Experience working with public sector accounts, RFP processes, or government frameworks is an advantage.
  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to work collaboratively across internal team sand external partners.
  • High integrity, accountability, and a results-oriented mindset.
 

Unleash Your Inner Tech-Titan

Account Executive, British Columbia

About X10 Technologies

Where IT Doesn’t Just Work, It Transforms.

Let’s be real: IT challenges are getting tougher than a two-dollar steak. At X10 Technologies, we’re the national systems integrator who walks into that complexity and says, “Hold our coffee.”

We are the trusted advisors for organizations who want to operate not just securely, but ahead of the curve. Our secret sauce? A relentless focus on cybersecurity, infrastructure, cloud, and managed services, delivering outcome driven solutions that actually make a difference.

We don’t do short-term flings; we build long-term partnerships anchored in technical mastery. If you’re looking for a place that doesn’t just deliver solutions but actively powers transformation, welcome home.

 

Role Overview

Your Mission, Should You Choose to Accept it (Spoiler: You Should)

Are you ready to be the growth catalyst for X10 in British Columbia? Think of yourself as the highly caffeinated, strategically brilliant engine driving our market expansion.

As our Account Executive, you won’t just be “selling stuff.” You’ll be the person opening doors that matter, forging strategic relationships that last, and bringing future forward technology solutions to life for clients who need them yesterday.

If you’re craving a seat at the table where strategy, technology, and opportunity don’t just meet, they collide in a shower of sparks, this is it.

We’re looking for someone who treats a cold call like a conversation with a future best friend.

 

Key Responsibilities

•  Develop and grow a portfolio of assigned accounts through strategic planning, prospecting, and relationship management
•  Build and maintain senior-level relationships with customer stakeholders, decision-makers, and influencers
•  Understand customer challenges and align X10’s technology offerings to deliver measurable business outcomes
•  Manage the full sales cycle from opportunity identification through to close, including contract negotiation and forecasting
•  Collaborate with internal technical teams and vendor partners to architect winning solutions
•  Represent X10 at industry events, trade shows, and partner engagements
•  Achieve and exceed annual sales targets, contributing to overall company growth
•  Maintain accurate pipeline and CRM data to support forecasting and reporting
•  Stay informed on emerging technologies and industry trends relevant to client needs

 

Qualifications

•  10+ years of progressive sales experience in the IT industry, preferably with a manufacturer, Value-Added Reseller (VAR) or systems integrator
•  Experience working with public sector clients (education, government, or healthcare) is preferred
•  Proven track record of meeting or exceeding quota in a high-performance sales environment
•  Deep understanding of enterprise technology solutions including networking, cybersecurity, cloud, and managed services
•  Strong communication, negotiation, and presentation skills
•  Self-starter with a high degree of initiative and accountability
•  Ability to build and maintain trust-based, consultative relationships with clients and internal stakeholders
• Market-leading base salary complemented by commission earnings
• Prior experience in the industry is required, with a background working for a VAR or vendor.